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Terms of Use & EULA

Last updated: April 20, 2026

Table of Contents

  1. Acceptance of Terms
  2. Eligibility
  3. Account Registration
  4. Acceptable Use
  5. User Content
  6. Intellectual Property
  7. Third-Party Services
  8. Rewards and Points
  9. Disclaimers
  10. Limitation of Liability
  11. Termination
  12. Changes to Terms
  13. Governing Law
  14. Apple App Store EULA
  15. Contact Us

1. Acceptance of Terms

By accessing or using the W2E (What to Eat) mobile application (the "Licensed Application"), website, or any related services (collectively, the "Service") operated by Kairos.ai Co., Ltd. ("we," "us," "our," or the "Application Provider"), you ("you," "your," or the "End-User") agree to be bound by these Terms of Use, which also constitute the End User License Agreement ("EULA") for the Licensed Application. If you do not agree to these Terms, you may not access or use the Service.


2. Eligibility

You must be at least 13 years old (or the minimum age required in your jurisdiction) to use the Service. By using W2E, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.


3. Account Registration

  • You may register using your email address or through Google OAuth sign-in.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate, current, and complete information during registration.
  • You are responsible for all activities that occur under your account.
  • You must notify us immediately of any unauthorized use of your account at kairos.ai.tech@gmail.com.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable laws.
  • Post false, misleading, or fraudulent reviews, ratings, or content.
  • Harass, bully, threaten, or intimidate other users. There is zero tolerance for objectionable content or abusive users.
  • Impersonate any person or entity, or falsely state your affiliation.
  • Attempt to gain unauthorized access to the Service, other accounts, or any systems or networks connected to the Service.
  • Use automated means (bots, scrapers, etc.) to access the Service without our written consent.
  • Interfere with or disrupt the integrity or performance of the Service.
  • Upload viruses, malware, or any other harmful code.
  • Manipulate the rewards system, achievements, or leaderboard rankings through fraudulent activity.

5. User Content

5.1 Your Content

You retain ownership of the content you create and share through the Service (reviews, photos, posts, etc.). By posting content, you grant Kairos.ai Co., Ltd. a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display your content in connection with operating and promoting the Service.

5.2 Content Standards

Your content must not contain illegal material, hate speech, graphic violence, sexually explicit material, personal information of others without consent, or content that infringes on third-party intellectual property rights. We enforce a zero-tolerance policy for objectionable content and abusive behavior.

5.3 Content Moderation and Reporting

You can report objectionable content or abusive users directly within the app, or by emailing kairos.ai.tech@gmail.com. We commit to reviewing reports and taking appropriate action (including removing content and ejecting users who violate these Terms) within 24 hours. We reserve the right to review, remove, or disable access to any content that violates these Terms at our sole discretion and without notice.


6. Intellectual Property

The Service, including its design, features, code, graphics, logos, and trademarks, is owned by Kairos.ai Co., Ltd. and protected by intellectual property laws. You may not copy, modify, distribute, sell, or create derivative works based on the Service without our prior written consent.

The W2E name, logo, and all related marks are trademarks of Kairos.ai Co., Ltd. You may not use these marks without our prior written permission.


7. Third-Party Services

The Service integrates with third-party services including:

  • Google Maps Platform: Restaurant and place data, maps, and navigation. Subject to Google Maps Terms.
  • Google OAuth: Authentication services subject to Google Terms of Service.
  • AI Recommendations: Portions of the Service are powered by AI to generate personalized food and restaurant suggestions.

We are not responsible for the practices of third-party services. You must comply with applicable third-party terms of agreement when using the Licensed Application.


8. Rewards and Points

  • Points, achievements, streaks, and rewards earned through the Service have no monetary value and cannot be exchanged for cash.
  • We reserve the right to modify the rewards system, including point values, earning rates, and redemption options, at any time.
  • Fraudulent activity to earn points (fake reviews, self-referrals, bot activity) will result in forfeiture of points and potential account termination.
  • Rewards are non-transferable between accounts.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Service will be uninterrupted, timely, secure, or error-free.
  • Restaurant information, ratings, or recommendations will be accurate or complete.
  • AI-powered suggestions will meet your expectations or dietary needs.
  • Results obtained from the Service will be accurate or reliable.

W2E is a food discovery tool. We do not operate, control, or endorse any restaurant, food establishment, or venue displayed in the Service. Always verify restaurant details (hours, menu, allergen information) directly with the establishment.


10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, KAIROS.AI CO., LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, or goodwill.
  • Personal injury or property damage resulting from visiting a recommended establishment.
  • Allergic reactions or food-related illness from establishments found through the Service.
  • Unauthorized access to or alteration of your data.

Our total liability to you for any claims arising from the Service shall not exceed the amount you have paid us in the 12 months preceding the claim, or $100 USD, whichever is greater.


11. Termination

  • You may terminate your account at any time by deleting it through the app settings or by contacting us.
  • We may suspend or terminate your account at any time for violation of these Terms, fraudulent activity, or for any other reason at our sole discretion.
  • Upon termination, your right to use the Service ceases immediately. Your content may be deleted in accordance with our Privacy Policy.
  • Sections that by their nature should survive termination will survive, including intellectual property, disclaimers, limitation of liability, and governing law.

12. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated through the app or via email at least 30 days before they take effect. Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

If you do not agree with the updated Terms, you must stop using the Service and delete your account.


13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Kairos.ai Co., Ltd. is registered, without regard to conflict of law provisions. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration or in the courts of the applicable jurisdiction.


14. Apple App Store — End User License Agreement (EULA)

The following additional terms apply to the W2E Licensed Application when downloaded, installed, or used on any Apple-branded product (iPhone, iPad, iPod touch, Apple Vision Pro, Mac, etc.). These terms are included to comply with Apple's requirements for Licensed Applications distributed through the Apple App Store. In the event of a conflict between these Section 14 terms and any other terms in this EULA, the terms in this Section 14 shall govern to the extent of the conflict with respect to use of the Licensed Application on an Apple device.

14.1 Acknowledgement

You and Kairos.ai Co., Ltd. acknowledge that this EULA is concluded between you and Kairos.ai Co., Ltd. only, and not with Apple Inc. ("Apple"), and that Kairos.ai Co., Ltd., not Apple, is solely responsible for the Licensed Application and the content thereof. This EULA may not provide for usage rules for the Licensed Application that are in conflict with, or violate, the Apple Media Services Terms and Conditions in effect as of the date you entered into this EULA.

14.2 Scope of License

The license granted to you for the Licensed Application by Kairos.ai Co., Ltd. is limited to a non-transferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, except that the Licensed Application may be accessed and used by other accounts associated with the purchaser via Family Sharing or volume purchasing.

14.3 Maintenance and Support

Kairos.ai Co., Ltd. is solely responsible for providing any maintenance and support services with respect to the Licensed Application, as specified in this EULA, or as required under applicable law. You and Kairos.ai Co., Ltd. acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the Licensed Application.

14.4 Warranty

Kairos.ai Co., Ltd. is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. In the event of any failure of the Licensed Application to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Licensed Application to you (if applicable); and, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Licensed Application. Any other claims, losses, liabilities, damages, costs, or expenses attributable to any failure to conform to any warranty will be the sole responsibility of Kairos.ai Co., Ltd.

14.5 Product Claims

You and Kairos.ai Co., Ltd. acknowledge that Kairos.ai Co., Ltd., not Apple, is responsible for addressing any claims by you or any third party relating to the Licensed Application or your possession and/or use of the Licensed Application, including, but not limited to: (i) product liability claims; (ii) any claim that the Licensed Application fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the Licensed Application's use of the HealthKit and HomeKit frameworks (if applicable).

14.6 Intellectual Property Rights

You and Kairos.ai Co., Ltd. acknowledge that, in the event of any third-party claim that the Licensed Application or your possession and use of that Licensed Application infringes that third party's intellectual property rights, Kairos.ai Co., Ltd., not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.

14.7 Legal Compliance

You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist-supporting" country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

14.8 Developer Name and Address

The developer of the Licensed Application is Kairos.ai Co., Ltd. Any questions, complaints, or claims regarding the Licensed Application — including statutory notices under applicable consumer-protection or product-liability law — should be directed to the designated contact address below. kairos.ai.tech@gmail.com is the developer's designated electronic address for such notices. The developer's registered postal address will be provided in writing upon request to the same email.

  • Developer: Kairos.ai Co., Ltd.
  • Designated Contact Address: kairos.ai.tech@gmail.com
  • Registered Postal Address: Available on written request to the designated contact address above.

14.9 Third-Party Terms of Agreement

You must comply with applicable third-party terms of agreement when using the Licensed Application (for example, your wireless data service agreement and any Google Maps or Google OAuth terms referenced in Section 7).

14.10 Third-Party Beneficiary

You and Kairos.ai Co., Ltd. acknowledge and agree that Apple, and Apple's subsidiaries, are third-party beneficiaries of this EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce this EULA against you as a third-party beneficiary thereof.


15. Contact Us

If you have questions about these Terms or the EULA, please contact us:

  • Company: Kairos.ai Co., Ltd.
  • Service: W2E (What to Eat)
  • Email: kairos.ai.tech@gmail.com

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